Quote
Call Now
Princeton Eco Plus
Quote
Call Now
Contact Us

Privacy Policy — Princeton Eco Plus

Who We Are

Princeton Eco Plus Services Ltd (trading as Princeton Eco Plus), company number 11705473, is registered in England and Wales. Our registered office is at 3 Brook Holloway, Stourbridge, England, DY9 8XJ. We are the data controller for personal data collected via this website.

What We Collect

When you complete a quote form, contact form, or survey-booking form, we collect: name, email address, phone number, postcode, property type, and any free-text notes you choose to share. We do not collect financial information through this website.

Why We Collect It

To respond to your enquiry, prepare a survey or quote, and communicate with you about your installation. With your explicit consent, we may also send you occasional updates about energy-efficiency grant changes, new product launches, and customer offers. You can opt out of marketing communications at any time.

How Long We Keep It
  • Quote-stage enquiries: 24 months from your last contact.
  • Customer records: 7 years from the date of installation (in line with HMRC retention requirements for warranty and accounting purposes).
  • Marketing consents: until you withdraw consent.
Who We Share It With
  • Survey and installation team members within Princeton Eco Plus Services Ltd.
  • Finance partners (only when you have explicitly applied for finance — they conduct credit checks under their own privacy policies).
  • DNO, MCS, Gas Safe, and TrustMark bodies, where statutory paperwork is required as part of compliant installation across our services.

We never sell your data to third parties.

Cookies

This website uses functional cookies only — no advertising or third-party tracking cookies. We may use Google Analytics 4 with anonymised IP addresses to understand how visitors use the site; this can be disabled via your browser settings or our cookie banner.

Your Rights

Under UK GDPR, you have the right to: access your personal data, correct inaccuracies, request erasure, restrict processing, object to processing, and request portability. Contact customerservice@princetonecoplus.uk to exercise any of these rights.